Privacy Policy

1. Introduction

VIP Electrical Service ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://vipelectricalservice.co or use our services.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number when you submit a contact form or request a quote.
• Service Information: Details about the services you are interested in, property details, and project descriptions.
• Usage Data: Information about how you use our website, including pages visited, time spent, and referring pages.
• Device Information: Browser type, operating system, and device identifiers.

3. How We Use Your Information

We use collected information to:

• Respond to your inquiries and provide requested quotes
• Schedule and deliver electrical services
• Improve our website and services
• Send service-related communications
• Analyze website usage and trends

4. Analytics

We use Google Analytics 4 to understand how visitors interact with our website. Google Analytics collects data such as pages viewed, time on site, and general location. We have enabled IP anonymization. You may opt out of analytics tracking through our cookie consent banner.

5. Cookies

Our website uses cookies and similar technologies. We use an opt-out model for analytics cookies, meaning analytics are enabled by default. You can disable analytics cookies at any time through our cookie consent banner at the bottom of the page.

6. Data Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party tools that help us operate our website (analytics, email services).
• Legal Requirements: When required by law or to protect our rights.

7. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

8. Your Rights (CCPA)

If you are a California resident, you have the right to:

• Know what personal information we collect
• Request deletion of your personal information
• Opt out of the sale of personal information (we do not sell your data)
• Non-discrimination for exercising your rights

9. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: vipelservice@gmail.com
• Phone: (706) 510-5132